Adding technology for benefits administration saves time for CFO

Rochester, New York

Client Overview


This company had a manual process for benefits and lacked service on the benefits brokerage. They preferred their Payroll provider as the system of record, wanted to reduce manual processes on the benefits process, and needed better response times from their broker.
 

The Opportunity


The CFO wore many hats and needed better service from his broker.

The CFO wore many hats and needed better service from his broker.

The Solution & Outcome


  • Added Benefits Admin to their Payroll platform
  • Improved Benefits Service through elevated support and response time
  • Reduced manual processes for the CFO